Fall Protection distributors, LLC provides a 7 day return policy for products we sell. We encourage customers to immediately try on and test fit all products as soon as they arrive. All returns must be reported to our office to be assigned an RMA number prior to being received at our warehouse. There is a 25% restocking fee for all returned products. Return shipping is the responsibility of the customer and original shipping charges can't be refunded. All returns must be received in new condition with all packaging and accessories included. Please note that used fall protection equipment can not be returned.